Sledgehammer Studio (Pty) Ltd
Privacy Policy
Effective Date: 14/04/2026
Company Registration Number: 2016/459045/07
VAT Number: 4180289870
Address: 5 Howe Street, Cape Town, 7925
Sledgehammer Studio (Pty) Ltd respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013.
If you have any questions about this Privacy Policy or would like to exercise any of your rights, please contact our Information Officer at thehammer@sledgehammerstudio.co.za.
1. Who we are
Sledgehammer Studio (Pty) Ltd is a Cape Town-based video production company providing creative, production, and post-production services.
2. What information we collect
We may collect and process the following personal information:
your name, email address, phone number, company name, and job title
project-related information, including briefs, production requirements, timelines, budgets, locations, and other information you choose to share with us
website usage data, including IP address, browser type, device information, pages visited, referral source, and general analytics data collected through cookies or similar technologies
3. How we use your information
We use personal information only for legitimate business purposes, including:
communicating with you about enquiries, quotations, projects, and services
preparing for and delivering video production and related services
managing our business operations, administration, invoicing, record keeping, and client relationships
maintaining and improving the functionality, performance, and security of our website
sending you direct marketing communications by electronic means where you have consented to receive them, or where otherwise permitted by applicable law
We do not use your information for unrelated purposes.
4. Sharing of information
We do not sell your personal information.
We may share personal information only:
with trusted service providers who help us operate our business, such as hosting, cloud storage, accounting, communications, and production support providers
where sharing is reasonably necessary in order to provide services you have requested
where disclosure is required by law, court order, or a lawful request from a regulator, authority, or court
outside South Africa where permitted by applicable law, including where appropriate safeguards are in place, where the transfer is necessary for the performance of a contract, or where the data subject has consented to the transfer
Where third parties process personal information on our behalf, we take reasonable steps to ensure that they do so securely and in accordance with applicable law.
5. Cookies and website usage data
Our website may use cookies or similar technologies to support website functionality, understand how visitors use the site, and improve website performance.
You can usually manage cookies through your browser settings. Disabling cookies may affect certain website features.
6. Data security
We take reasonable technical and administrative steps to protect personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction.
These steps may include access controls, password protection, secure storage systems, limited internal access, and the use of reputable third-party service providers.
While we take reasonable precautions, no method of storage or transmission is completely secure, and absolute security cannot be guaranteed.
In the event of a security compromise, we will notify affected persons and the Information Regulator as soon as reasonably possible where required by law
7. Retention of information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, to provide our services, to comply with legal, tax, or accounting obligations, or to protect legitimate business interests.
When information is no longer required, we will delete it or de-identify it where reasonably possible.
8. Your rights under POPIA
Subject to applicable law, you have the right to:
request access to the personal information we hold about you
request that we correct or update inaccurate or incomplete personal information
request that we delete personal information where we are no longer entitled or required to retain it
To exercise any of these rights, please contact our Information Officer at thehammer@sledgehammerstudio.co.za.
We may ask for proof of identity before processing your request.
9. Changes to this policy
We may update this Privacy Policy from time to time. Any revised version will be posted on our website with the updated effective date.
10. Contact details
Information Officer
Sledgehammer Studio (Pty) Ltd
Email: thehammer@sledgehammerstudio.co.za
Address: 5 Howe Street, Cape Town, 7925